Programme Manager Open and Customised Programmes

Introduction

We are looking for a professional service-oriented individual who has the ability to work in a culturally diverse environment to join our Open & Customised Programmes team as Programme Manager (PM), full-time basis.

Job description

Programme Manager (PM) works within the Programme Management Department. PM reports to the Associate Director Open & Customised Programmes and works alongside other Programme Managers to ensure a smooth delivery of RSM programmes and a high quality learning experience for the participants, PM is the link between participants, faculty and various internal and external stakeholders and overlooks the overall success of a programme life cycle and customer journey at RSM BV.

Your daily activities and responsibilities include:

•  Responsible for the overall participants' experience, satisfaction, and profitable financial performance of programmes within own portfolio.
• Effectively manages the programme operations and the delivery of the educational programmes.
• Execute the (academic) content of a portfolio of Open and Customised programmes in a timely and efficient manner
• Plans, organizes and executes the logistics and administration of the programmes to the highest professional service standard
• Manages all relevant relationships with faculty, lecturers, guest speakers, suppliers and other external stakeholders
• Act as primary contact for the clients, participants and communicates with participants and faculty timely and professionally
• Work closely on a daily basis in different team compositions with colleagues from the Programme Office, Programme Development, Client Engagement and Marketing and Sales.

Job requirements

To be successful in this position, you will need to have the following knowledge, expertise, or skills:

• At least five years of working experience with coordination of (educational) Programmes
• Excellent communication and presentation skills in English and Dutch
• Proficient in Microsoft office 365, knowledge of CANVAS or other learning platform desirable
• Ability to take initiative and programme ownership
• Ability to work independently and in a team (team player)
• Organisational talent - efficient, accurate and ‘on top of things’
• Flexibility and willingness to work outside of standard business hours
• Focused on quality awareness
• Strong customer orientation
• Ability to think critically to make timely decisions

Employment conditions and benefits

We offer an ambitious, international and dynamic environment, in which we compete with the top business schools in Europe. You will be part of a close, innovation-driven team on a vibrant university campus. Your ambition and personal drive will be greatly valued and we invest in personal development. We make sure you feel good about yourself, that you enjoy your work and that you grow in your profession.

You will also get:

• A salary between € 3.500 - € 4.279 gross per month on fulltime basis (ex. 8% holiday allowance), based on your education, knowledge and work experience.
• 25 holidays and 12 ADV days.
• Variable end of year performance bonus.
• The flexibility with regards to work from home.
• Travel cost reimbursement and working from home allowance (the possibility to travel with NS business card)
• Discount on membership of Erasmus Sport.  
• Access to online learning platform GoodHabitz and wellbeing platform OpenUp.
• Regular fun work events and drinks. 
• Participation in our collective pension scheme: premium full paid by RSM, voluntary employee contribution is optional.

Employer

Rotterdam School of Management, Erasmus University Rotterdam (RSM BV) is one of Europe’s most international and innovative business schools. Its primary focus is to develop business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. RSM BV is privately funded and provides a first-class portfolio of bachelor, master, MBA, PhD and executive programmes with an international team of 100 staff working from the university campus in Rotterdam.

RSM BV offers an environment where the staff is encouraged to embrace change as a challenge in helping the organisation reaching its goals and those of its students. The working atmosphere at RSM BV is informal and communication lines are short. Being an independent and commercial company within the Erasmus University, the situation of RSM BV is sometimes complex and challenging. At the same time the company itself it small enough to maintain personal contacts and be able to have an overview of what’s going on throughout the organisation. The environment is culturally diverse and very international.

RSM BV is located in a pleasant and relatively small office, based at the Erasmus University campus in Rotterdam. It’s a lively environment, with students, staff and different companies and restaurants. The office is easy to reach by public transport as well as by car.

RSM BV is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities and nationalities. RSM BV values internal mobility; therefore internal candidates are strongly encouraged to apply. For more information, please visit the RSM BV website: www.rsm.nl</p

Additional information

Would you first like to learn more about the position or about RSM BV? Please contact Saskia Piercy, HR Advisor at RSM BV via recruitment@rsm.nl

Applying

If you see yourself as a person who thrives by working in a innovating, stimulating, international and growing environment and you recognise yourself as a qualified candidate for this vacancy, please submit your CV and cover letter via the application button (in English).