Levers
What
Levers are systemic starting points where interventions can take place to achieve change.
Why
Complex issues are often the result of system errors: problematic routines, practices, norms, rules and points of view that are often not questioned at all anymore. Levers help you consider systemic defects and think of solutions for them in order to achieve a breakthrough.
How
- Write the twelve systemic starting points on a whiteboard, flip chart, wall or table, or use the sample template.
- On the basis of these starting points, inventory the systemic defects related to the issue you are working on.
- Use the systemic defects as points of departure for a brainstorm. Think of five to ten solutions for each systemic defect.
- Consider the ideas and cluster the ones that are interrelated or form an interesting combination. Which possible solutions do you see? What kind of breakthrough can they effect?